Manager- Revenue Cycle & Receivable Management (Hybrid - Troy, MI) - Health Alliance Plan
🔍 Troy, Michigan
GENERAL SUMMARY:
The Manager of Revenue Cycle & Receivables Management – HAP (Health Alliance Plan) is a results-driven leader, responsible for overseeing all aspects of the revenue cycle – from premium collections and reporting to delinquency management and system oversight. You’ll collaborate across departments, safeguard critical revenue processes, and ensure compliance with US Generally Accepted Accounting Principles (US GAAP) and statutory accounting standards.
This is a highly visible leadership role where you’ll guide a talented team, partner with senior leadership, and help shape the financial health of the organization.
DUTIES AND RESPONSIBILITIES:
Direct daily activities of the Receivables Department, providing clear leadership, planning, and coordination.
Monitor, analyze, and report monthly revenue by line of business in compliance with GAAP. Collaborate across departments to resolve discrepancies.
Oversee all payment mechanisms (checks, wire transfers, ACH, Check 21, credit cards, and more), ensuring robust internal controls.
Manage upgrades and interfaces for the Oracle Receivables module, including testing, documentation, and training.
Deliver monthly receivable analysis, including allowance for uncollectible accounts, and support quarterly/annual statutory filings.
Oversee monthly agent commission reporting and payments in partnership with Marketing and Underwriting.
Lead the monthly delinquency process, including enrollment continuation or termination decisions.
Identify opportunities to streamline and enhance processes through technology and automation.
Mentor, develop, and evaluate staff to support growth and performance.
Coordinate ERISA reporting and ensure all requirements are met.
Perform other related duties as assigned.
Education/Experience:
- Bachelor’s degree in accounting required
- MBA or CPA strongly preferred.
- 7+ years in accounting/finance required.
- 5+ years of managerial experience, preferred.
- 3+ years in the health insurance industry, preferred.
Skills & Abilities:
Strong analytical and problem-solving skills
Excellent communication skills — both written and verbal
Ability to build strong relationships across diverse teams and leadership levels
Comfortable with complex financial systems and technology.
Knowledge:
Insurance industry billing, enrollment, and collection cycles.
Accounting and financial procedures
ERISA reporting requirements.
Electronic data processing in an insurance environment.
Overview
HAP is a Michigan-based, nonprofit health plan that provides health coverage to individuals, companies and organizations. A subsidiary of Henry Ford Health System, we partner with doctors, employers and community groups to enhance the overall health and well-being of the lives we touch. With more than 1,100 dedicated and passionate employees, our goal is to make health care easy for our members.
Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a
$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites
including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and
other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system
now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one
of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the
health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s
major academic medical centers, receiving between $90-$100 million in annual research funding and
remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical
education and training, the health system has trained nearly 40% of physicians currently practicing
in the state and also provides education and training for other health professionals including nurses,
pharmacists, radiology and respiratory technicians. visit HenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health System has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness
and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other
benefits and services. Employee's classified as contingent status are not eligible for benefits
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.