Manager - IT Vendor Management (Hybrid/Troy, MI) - Health Alliance Plan
🔍 Troy, Michigan
This manager role will require at least 3 days a week in person at the Health Alliance Plan building in Troy, MI.
General Summary:
The Manager, IT Vendor Management is a strategic leadership role responsible for overseeing enterprise-wide vendor relationships, third-party risk management, and sourcing activities across both healthcare operations and the Information & Technology (I&T) function. This role ensures that vendors are selected, contracted, monitored, and governed in alignment with organizational strategy, regulatory requirements, cybersecurity and data protection standards, and operational needs.
In addition to leading traditional vendor management and procurement activities, this position serves as a key partner to the Information & Technology team—supporting IT vendor sourcing, technology contract oversight, cybersecurity and third-party risk coordination, and ongoing vendor performance management. The role operates at the intersection of procurement, risk, compliance, and technology enablement, driving value, resilience, and accountability across the vendor lifecycle.
Principle Duties & Responsibilities:
Lead and oversee third-party risk management activities across the vendor lifecycle, including intake, assessment, monitoring, remediation tracking, and renewals.
Identify and monitor vendor risks related to cybersecurity, privacy, compliance, operational resiliency, and financial exposure.
Act as the primary Vendor Management liaison with Cybersecurity, GRC, Compliance, Legal, and Privacy teams.
Ensure risk findings inform sourcing decisions, contract terms, renewals, remediation plans, and executive escalation.
Maintain audit-ready documentation.
Serve as the primary Vendor Management partner to the I&T organization.
Support IT vendor sourcing, contract review, cybersecurity risk assessments, onboarding, integrations, and renewals.
Address vendor performance issues, SLA breaches, and remediation plans.
Assist in Leading Executive Vendor Oversight (EVOC) and support Delegated Vendor Oversight Committee (DVOC) meetings.
Develop governance frameworks and executive reporting.
Develop scorecards, dashboards, and category strategies.
Identify optimization opportunities and sourcing events.
Oversee RFP/RFQ/RFI processes.
Partner with Legal to ensure risk-aligned contracts.
Oversee procure-to-pay systems (e.g., Zycus).
Drive continuous process improvement.
Lead Vendor Management staff.
Foster strong cross-functional partnerships.
Education/Experience Required:
- Bachelor’s degree or equivalent experience.
- Eight (8)+ years of vendor management or related experience.
- Demonstrated IT vendor management experience.
- Healthcare or financial services experience, preferred.
- Third-party risk or cybersecurity exposure, preferred.
Familiarity with Zycus, Bonfire, or ServiceNow, preferred.
Knowledge, Skills, and Abilities:
Enterprise vendor management
IT contract management
Third-party risk and compliance governance
Executive communication
Overview
HAP is a Michigan-based, nonprofit health plan that provides health coverage to individuals, Â Â Â Â Â companies and organizations. A subsidiary of Henry Ford Health System, we partner with doctors, employers and community groups to enhance the overall health and well-being of the lives we touch. With more than 1,100 dedicated and passionate employees, our goal is to make health care easy for our members.
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Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a
$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites
including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and
other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system
now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one
of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the
health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s Â
major academic medical centers, receiving between $90-$100 million in annual research funding and
remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical
education and training, the health system has trained nearly 40% of physicians currently practicing
in the state and also provides education and training for other health professionals including nurses,
pharmacists, radiology and respiratory technicians. visit HenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Â Henry
Ford Health System has a new approach for its employee benefits program - My Choice
Rewards. Â My Choice Rewards is a program as diverse as the people it serves. Â There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. Â As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness
and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other
benefits and services. Employee's classified as contingent status are not eligible for benefits
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.