IT Architect - Epic| Revenue Cycle Management| Full-Time
🔍 Troy, Michigan
About the position:
The IT Architect-Epic is responsible for participating in the overall design, implementation, training, documentation, operation and support of Clinical or Business applications and reports. This includes contributing to the planning, design, implementation and optimization of the applications within a portfolio. It also includes developing an understanding of other applications to enable a broader system approach to solution development, troubleshooting, impact assessment, and training. The Architect takes general direction from their manager or director. The Architect may in some instances also serve as a Helios liaison to their associated clinical or business departments throughout the system. This includes, but is not limited to, the assessment of optimization efforts to meet system goals including patient safety/quality of care, revenue capture and efficient operations. The Architect performs these activities following HFHS standards and processes.
1.) The Architect is a technical resource who supports application staff in the planning, design/build, test, implementation, support, and operational needs of the organization
- Assembles and leads cross functional teams to assess the impact of new requests, and related estimate work effort and resource requirements.
- Leads overall design and architecture of cross functional solutions, in partnership with operations and other stakeholders, to ensure integration and alignment of build, process design, workflows, training and deployment. ď‚· Troubleshoots technical problems and conducts analyses for efficient program/application solutions which support business processes, functional and technical requirements
- Coordinate solutions and planning with other IT teams; collaborate with analysts and operational areas to identify and resolve workflow impacts.
- Identifies inefficiencies and opportunities for improvement within application design and recommends solutions.
- Provides knowledge leadership on a portfolio of applications, staying abreast of new developments, organizing cross functional training for application staff, and deepening knowledge of the interdependency between applications.
Communicates status of work in progress to project team, requestor or Director.
2.) May act as the Helios liaison to associated departments and constituencies throughout the health system. Understands core system processes, interdependencies across applications. Researches trends and best practices in TITLE: IT Architect – Epic F01592 Page: 2 of 3 relation to healthcare application software. Provides organizational leadership with respect to Clinical or business applications.
- Participates in leadership of overall direction of application environment.
- Participates actively in key meetings with Operational Leaders to develop best practice processes.
May represent application team on other various Governance Advisory Councils and organizational Teams.
3.) Promotes workflow analysis and redesign associated with implementation and optimization of system applications. Advises staff on the adoption of processes that improve efficiency with the adoption of the software.
- Recommends process and workflow configurations and/or changes to align with best practices, standardization, integration needs/requirements, compliance and/or regulatory policies.
Uses human factors and error proofing concepts whenever possible to improve safety and efficiency.
4.) Works effectively as part of a team in resolving issues escalated through the Help Desk in a timely manner. Supports teams in investigating, testing, and resolving problems related to applications. Identifies, escalates and resolves issues that impact infrastructure and application performance
5.) Promotes, develops and adheres to system standards, and best practices. Collaborates across Helios team to develop unified approaches and standard work. Collaborates with team to promote re-use and develop consistent technical build, implementation and support processes.
- Assists in root cause analyses led by problem managers to identify potential improvement opportunities
- Provides input on standards, best practices, and process improvements. Input may be, but not limited to, best clinical and /or business process and workflows.
- Supports proofs of concepts for new technology, processes, and/or workflows.
- Implements applications according to requirements, specifications and compliance/regulatory standards.
Collaborates with vendor partners and contractors.
6.) Communication & Relationship Management
- Works with other Managers and Helios Leadership to lead issue resolution while maintaining HFHS Standards of Excellence.
Effectively manages conflict and works together with team members, colleagues, and other leaders prepares, shares, and presents Effectively oversees, leads, communicates, presents, influences and utilizes reasoning skills to earn support of colleagues, and Helios and Operational leadership team.
7.) Provides input to support technology planning
- Works with IT, Helios and Operations management to ensure systems are in line with overall policies, standards, processes, and overall workflows.
- Stays current with vendor capabilities and provides input into software/system implementation strategies and plans.
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor's Degree required, Master's Degree preferred.
- Five (5) years required, eight (8) years preferred of strong experience in one of the following:
- Technical experience:
- Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support.
- Able to articulate previous examples of workflows and processes associated with previous IT experience.
And/or
Clinical experience includes:
- Strong knowledge/experience in clinical workflows and processes.
Able to articulate previous examples of workflows and processes associated with clinical experience integrated with IT solutions.
And/or
- Revenue experience includes:
- Specific knowledge of one or more of the following: bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records or coding.
Additionally, must be able to articulate revenue cycle workflows and processes for one or more of the above areas with a focus on IT integrated solutions.
CERTIFICATIONS/LICENSURES REQUIRED:
- Epic Certification and/or Technical Certification specializing in designated applications
Overview
HAP is a Michigan-based, nonprofit health plan that provides health coverage to individuals, Â Â Â Â Â companies and organizations. A subsidiary of Henry Ford Health System, we partner with doctors, employers and community groups to enhance the overall health and well-being of the lives we touch. With more than 1,100 dedicated and passionate employees, our goal is to make health care easy for our members.
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Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a
$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites
including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and
other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system
now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one
of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the
health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s Â
major academic medical centers, receiving between $90-$100 million in annual research funding and
remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical
education and training, the health system has trained nearly 40% of physicians currently practicing
in the state and also provides education and training for other health professionals including nurses,
pharmacists, radiology and respiratory technicians. visit HenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Â Henry
Ford Health System has a new approach for its employee benefits program - My Choice
Rewards. Â My Choice Rewards is a program as diverse as the people it serves. Â There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. Â As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness
and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other
benefits and services. Employee's classified as contingent status are not eligible for benefits
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.