Chief Actuary & Vice President Underwriting Services

Education Required:

• Bachelor's degree in finance, mathematics, actuarial science or other quantitative discipline.
• Master’s degree is preferred.
• Minimum of seven (7) years of health actuarial experience, including product development and new business pricing (either individual health and life, supplemental health, Medicare Supplement, and/or worksite supplemental products); strong valuation and financial reporting acumen.
• Demonstrated track record of analytical and strategic experience in advanced risk analysis and strong model development skills.
• Experience managing organizations ideally of at least five (5) direct/indirect reports as well as a proven track record of building teams and developing/mentoring employees.

Certifications/Licensures Required:

Fellow of the Society of Actuaries (FSA) and Member of the American Academy of Actuaries (MAAA) designations required to serve as Appointed Actuary.  Candidates with ASA Credentials will be considered, however will not be able to serve as Appointed Actuary.

Skills and Abilities:

• Strong analytic, organizational and project management skills.
• Ability to analyze the business and demographic environment to project emerging health care trends and opportunities.
• Ability to analyze internal management information and develop recommendations.
• Excellent presentation skills.
• Self-motivated and self-directed.
• Must be able to work with individuals of diverse backgrounds & skill sets at a variety of organizational levels.
• Demonstrated ability to look for alternative ways to achieve results. 
• Strong interpersonal and management skills and the ability to motivate others to complete assignments.
• Ability to work with automated information systems.
• Understanding of the Affordable Care Act and requirements.
• Knowledge of diverse health benefit funding programs including fully insured and various self-funding arrangements.
• Knowledge of Medicare Advantage program, processes and regulations.
• Understanding of health care strategy, delivery, policy and financing issues.

HFHS and HAP Team Member Standards of Excellence:

Must meet or exceed core customer service responsibilities, standards and behaviors as summarized below:

• Display a positive attitude
• Take ownership and be accountable
• Offer open and constructive communication
• Respond in a timely manner
• Take pride in the system
• Respect and be sensitive to privacy/confidentiality
• Commit to team members
• Honor and respect diversity
• Maintain a clean and safe workplace environment

Leadership Competencies

• Leadership - Listens and communicates effectively. (Be Here Now) Coaches and mentors others. Motivates and inspires others. Has the courage to innovate. Is accessible to others. Rewards and recognizes the accomplishments of others. Demonstrates self-awareness and self-management.
• Accountability for Results and Execution - Is accountable for achieving desired results. Demonstrates confidence in decisions and executes without undue delay. Leads by example (Shadow of a Leader). Demonstrates integrity and ethical behavior. Encourages and embraces diverse cultures, ideas and opinions.
• Strategic Planning - Aligns individual/department/business unit goals and tactics with System goals. Translates strategies into goals and action plans. Keeps team informed about the strategic direction of the organization and everyone's role in achieving that vision. Eliminates silos or boundaries that impede local and System-wide strategy development, action plan implementation, and goal achievement (Systems Thinking).
• Member/Customer Focus - Models strong personal service excellence skills creating a "Lasting Impression" for our members and customers. Develops service skills in others, and holds others accountable to uphold the HFHS "Team Member Standards of Behavior." Creates an environment that "puts patients first by providing the quality of care and comfort we want for our families and ourselves." Seeks out and uses data from members and other customers in developing world-class processes and in continuous improvement efforts in service excellence.
• Performance Analysis and Knowledge Management - Demonstrates competence and credibility in area(s) of responsibility (i.e., technical, professional, and, if appropriate, clinical proficiency). Understands and interprets performance reports from all pillars to drive decision-making; uses data to evaluate the potential risk and returns on investment. Actively seeks and incorporates feedback and best practices from others to learn and improve. Shares knowledge with others to drive organizational improvement.
• Staff Focus - Creates a stimulating, rewarding and engaging work environment for team members. Puts the right people in the right role (or assigns the right tasks) at the right time. Encourages and challenges staff to take risks and be innovative. Supports and encourages the development of others; facilitates their personal growth and offers assistance. Celebrates achievements, contributions, and accomplishments. Demonstrates honesty and consistency in communications with staff. Create a collaborative culture by demonstrating a positive attitude and hopeful energy.
• Process Management and Focus on Safety - Sets expectations and targets that are aligned with system goals in the areas of member safety and quality. Seeks and practices continuous improvement of products, services and processes. Is an agent of change (e.g., challenges the status quo; suggests alternative solutions to challenging problems, supports others with change). Creates an environment where people feel "safe" to speak up and speak out about safety issues and/or inappropriate behaviors. Follows guidelines of local and System-wide quality and safety initiatives, such as the No Harm campaign. Models and strictly enforces personal safe practices (e.g., hand-washing).

Physical Demands/Working Conditions:

• Typical office environment
• Sedentary – Exerts up to 10 lbs. of force occasionally to lift, carry, push, pull, or otherwise move objects, including the human body.  Involves sitting most of the time, but may involve walking or standing for periods of time.
• Talking – Expressing or exchanging ideas by means of the spoken word.
• Hearing – Perceiving the nature of sounds
• Travel – Minimal, as needed.