Concierge Agent - Days - 4 am to 12:30 pm - Monday - Friday - West Bloomfield
- High School graduate or G.E.D. equivalent required.
- Post secondary training in hospitality management is an asset, preferred.
- Must be able to read and write and understand oral and written instructions.
- Must possess a valid, unrestricted, and insurable Michigan Driver's License in good standing (three or fewer points).
- Must always be clean, neat, and professional in appearance.
- Must have good interpersonal skills, customer service attributes and ability to communicate effectively with internal and external customers.
- Must demonstrate and always use customer friendly demeanor and etiquette.
- Highly trustworthy and able to deal with confidential information.
- Strong knowledge of local community, area, and region.
- Three years customer service experiences.
- Hospital experience preferred.
- Computer proficiency including email and database management skills.
- Knowledge of a second language is an asset.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan’s largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more at henryford.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.